Frequently Asked Questions
Everything you need to know about your SEVENFRIDAY experience.
How do I verify the authenticity of my SEVENFRIDAY watch?
Every SEVENFRIDAY timepiece is equipped with an NFC chip embedded in the caseback. You can verify authenticity by scanning your watch using the official SEVENFRIDAY mobile app.
What is your global shipping policy?
We offer worldwide shipping. Delivery times typically range from 3 to 7 business days depending on your location. Please note that international orders may be subject to local customs duties and taxes.
What is the warranty period for SEVENFRIDAY products?
All our watches come with a 2-year limited warranty from the date of purchase. By registering your watch on our app, you may be eligible for additional warranty benefits.
Can I return my order if I am not satisfied?
Yes, we accept returns within 14 days of delivery. The item must be in its original, unworn condition with all protective films and packaging intact to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I care for my leather or silicone strap?
To preserve the quality of your strap, avoid prolonged exposure to direct sunlight and water. For cleaning, use a damp cloth for silicone and specialized leather cleaners for leather straps.